Privacy Policy
Privacy Policy for Texas Superior Home Services
Effective Date: 1/1/2025
At Texas Superior Home Services (hereinafter referred to as "we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our handyman services, visit our website, or communicate with us.
1. Information We Collect
We may collect personal information from you in various ways, including but not limited to:
- Contact Information: Name, phone number, email address, and mailing address.
- Service Information: Details regarding the services you request, including property address and service preferences.
- Payment Information: Credit card details and billing information (processed securely through third-party payment processors).
- Communication Records: Any information you provide when contacting us via phone, text, email, or through our website.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To Provide Services: To schedule, confirm, and deliver the handyman services you request.
- Customer Support: To respond to your inquiries and provide assistance.
- Communication: To send you updates, reminders, and important notices regarding your services.
- Billing: To process payments and manage your account.
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors or service providers who assist us in delivering our services (e.g., payment processors, software providers).
-Customer information is never shared with third parties/affiliates for marketing/promotional purposes.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access and request a copy of your personal information.
- Request correction of any inaccuracies in your personal information.
- Request deletion of your personal information, subject to certain exceptions.
To exercise any of these rights, please contact us using the information provided below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Texas Superior Home Services
[551 S I-35 frontage road suite 361]
[Round rock, Tx 78664]
[737-304-6675]
[Texassuperior@outlook.com]
Thank you for choosing Texas Superior Home Services. We value your trust and are committed to protecting your privacy.
Terms of Service
Terms of Service for Texas Superior Home Services
Effective Date: 1/1/2025
Welcome to Texas Superior Home Services! By accessing or using our services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.
1. Acceptance of Terms
By engaging with Texas Superior Home Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our services.
2. Services Provided
Texas Superior Home Services offers a variety of handyman services, including but not limited to home repairs, maintenance, installations, and renovations. Specific services may vary based on availability and customer requests.
3. Scheduling and Appointments
Appointments can be scheduled via phone, email, or our website. You agree to provide accurate information when scheduling your appointment. We will confirm your appointment via email or SMS. Please ensure someone is available at the scheduled time.
4. Customer Responsibilities
You are responsible for providing a safe and suitable working environment for our technicians. This includes ensuring that the work area is accessible and free from hazards. You must inform us of any potential risks or specific requirements prior to the scheduled appointment.
5. Payment Terms
Payment for services rendered is due upon completion of the job unless otherwise agreed upon in writing. We accept various payment methods, including credit cards, debit cards, and cash. In the event of a cancellation or rescheduling, please notify us at least 24 hours in advance to avoid any cancellation fees.
6. Cancellation Policy
If you need to cancel or reschedule your appointment, please provide us with at least 24 hours' notice. Failure to do so may result in a cancellation fee, which will be communicated at the time of cancellation.
7. Warranties and Disclaimers
Texas Superior Home Services strives to provide high-quality workmanship and materials. However, we do not guarantee the results of our services. Any warranties provided will be limited to the specific terms outlined in the service agreement. We are not liable for any indirect, incidental, or consequential damages arising from our services.
8. Limitation of Liability
To the fullest extent permitted by law, Texas Superior Home Services' total liability for any claims arising out of or related to our services shall not exceed the total amount paid by you for the specific service that gave rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless Texas Superior Home Services, its employees, agents, and contractors from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms of Service.
10. Changes to Terms of Service
Texas Superior Home Services reserves the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the new Terms of Service.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
12. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at:
Texas Superior Home Services
551 S I-35 frontage Rd Suite 361
Round Rock, Tx 78664
737-304-6675
TexasSuperior@outlook.com
Thank you for choosing Texas Superior Home Services. We look forward to serving you!
Taylor Lamont
Texas Superior Home Services
737–304-6675
www.Texassuperiorhomeservices.com